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Managing the moving parts so you can grow your business

Photo of Caroline Donaghy OBM

I'm Caroline, your Online Business Manager

I support overstretched business owners, like you, who want to grow their business but can't escape the day to day work. 


I manage the moving parts, the people and create efficient systems that work so you have time to focus on the things that matter.

You can rely on me to step in and step up. I’m your right hand as you take your business to the next level. 

I get things done - and I can get them done for you.  

Does this sound like you?

You have great team, but you still wear all the hats - and it's always down to you to make sure things happen.


​Your business is successful and growing but you're ready to go to the next level.


You need someone who'll take control of "all the things" and make things happen on time, every time.

I'm a specialist in reining in the chaos, putting strategy into action through systems and time management. You can rely on me to create time for you to do the things you do best while I take care of the people and systems you need to keep up with your growth goals.

You don't have to do it alone.

What is an Online Business Manager?

An OBM manages all the parts of your business so you, can concentrate on what you do best.

OBMs manage the day-to-day operations using project, operations and team management skills.  A great OBM ensures efficient and effective processes are in place. They build and lead the team (so you don't have to).

Most importantly, an OBM is your right hand. Someone to bounce ideas with; someone to help identify goals and priorities; someone who specialises in system optimisation and strategic planning.

An Online Business Manager like me, is someone who can give you time to take your business where you want it to be.

What does an Online Business Manager do?

Analyse, Systemise, Optimise

An OBM reshapes your business through  systems anyone can follow, automation that saves time and strategic planning to optimise your business as you reach your targets.

A three step process

  • Where are you now 

  • Plan the change

  • Get it done

It starts with an audit (not the tax kind) of your current systems and operations to identify where and how you can optimise your business.

Then we'll work together to plan, implement and achieve your business success.​

Online Business Management Services

Check in, Check Up

One time consultation


A great entry point to identify where your business is now. I'll find the double-handling, missing links in the customer service chain and the stuff that's bogging your business down.


You'll get a written report with recommendations on processes and tech solutions to refine your systems as well as automate the manual, time consuming and tedious work.

You're in business to grow and your systems should support growth, not hinder it.   

Explore the possibilities

And...if it all sounds a bit too hard, we can discuss a retainer and I can make it happen. Easy.


Stop feeling stuck

You’re ready to take a deep dive to optimise and grow your business.

We'll take a good, hard look at where you are now and where you want to be in the future.


We'll look at your team and your systems, what's working and what's not.


This is where I’ll get to the heart of your business, and why you do what you do.​

We'll assess your goals and implement the most appropriate systems and streamlining to get you on track for success.

Three month minimum retainer.

Scale Up

Grab the prize

You're ready for accelerated growth and need a strategic plan for your business to facilitate your expansion.

After we've done a deep-dive into your business and looked at what's great and not so great, we'll gear up for expansion.

It's time for the solid business foundations you'll need to scale and you'll have the systems, the automation, the right providers, and a targeted strategic plan in place to hit your targets.

In Scale Up, I'm your accountability partner, sounding board and full scale partner in business. We'll have a strategy call every month to maintain momentum and stay on course.

Retainer term as agreed

Get the support you need to grow

If you're ready to make time to focus on the things that matter we need to talk 

Systems run the business and people run the systems

Analyse your business

I'll audit your current systems and operations and identify where and how you can grow your business.

Through systemisation and automation, you'll reclaim your time, lose the stress and show up as your best self - because you deserve success. 

Systemise your processes

I'll manage all the parts of your business so you can concentrate on what you do best.

From the day-to-day operations including project and team management, you'll have efficient and effective processes that are always ready to grow for more. I'm one step ahead.

Optimise outcomes

I'll be your right hand. Someone to bounce ideas with; someone to help identify your goals and priorities, and build systems that work.

I specialise in taking the ideas you have in your head and implementing the systems in your business to make them happen.

Business Meeting
Computer Programmers
Business Meeting

Take your business where you want it to be 

If you're ready to have time to plan the important things knowing your business is working without you pulling the levers, we need to talk 

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